Room Service Standards

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Across
  1. 2. Charge KC Dept 104
  2. 5. Coffee pot are very _____.
  3. 9. Where to find a cutting glove.
  4. 13. Where to communicate tray pickups.
  5. 16. Button to select when ticket has a positive balance
  6. 17. Tell all good, bad and awkward info to...
  7. 20. Must be done with the ticket as soon as you get back.
  8. 22. What does pantry refresh daily?
  9. 24. Offer with good weather
  10. 26. Should always be open.
  11. 29. Not allowed in room with hot tea.
  12. 30. Where the tray should be placed in the room.
  13. 31. Imparting or exchanging of information or news.
  14. 33. One per guest is free
  15. 35. Needed if box is not super-hot.
  16. 36. Offer to pour.
  17. 37. Do before leaving.
  18. 38. Description not used in room.
  19. 39. Needed to complete a room charge; excluding VIPS.
  20. 41. Goal time for line setup completion.
  21. 42. Whom pull tips out?
Down
  1. 1. Up and facing out
  2. 3. ring in before 7am.
  3. 4. Needed for muffins
  4. 6. Where should we be at 9am
  5. 7. Need when doing prep work and in kitchen.
  6. 8. Costs $1.50 for additional per guest
  7. 10. Best tool for communication/safety.
  8. 11. This is removed after setting up in room to prevent accidents.
  9. 12. Move with a sense of ____.
  10. 14. How many knocks?
  11. 15. Done 5-10 minutes after delivery
  12. 18. Goal for tray pick up.
  13. 19. Need when touching food.
  14. 21. How many steps in service?
  15. 23. Tool used to gather items for the day.
  16. 25. Should be followed to insure everything gets done
  17. 27. Needed to kill germs and be in code.
  18. 28. Check out slip when completed.
  19. 32. What should be double checked early every morning?
  20. 34. Done by several associates with each doing a part.
  21. 40. Where you find brown sugar and Crasins.