ROV'S KIDS

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Across
  1. 2. USED TO LISTEN TO CALLS
  2. 4. WHERE YOU UPDATE CUSTOMER ACCOUNT INFORMATION
  3. 6. NSW, QLD & SA FALL UNDER THIS
  4. 8. APPLICATION TO TAKE AND MAKE CALLS
  5. 11. WHAT DOES AST STAND FOR?
  6. 12. FROM HOME WHAT DOES WFM STAND FOR?
Down
  1. 1. APPLICATION FOR WORK INSTRUCTION
  2. 3. TIME OF USE & DEMAND ARE AN EXAMPLE OF THESE
  3. 5. VICTORIAN CUSTOMERS HAVE MANY OF THESE
  4. 7. MUST BE ADDED ON EVERY CALL RECORDING WHO CALLED AND ACTIONS TAKEN
  5. 9. MOVE IN __________ OUT
  6. 10. ENERGY RETAILER