safety and security

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Across
  1. 4. / allows the door lock to be overridden to open the electronically engaged deadbolt.pg192
  2. 5. / the guestroom key opens the door of the room that has been assigned to the guest.pg192
  3. 10. / is the close observation of a situation to provide information for investigations regrading guests, employees, and asset protection.pg193
  4. 12. / are laws that protect both the innkeeper and guest.pg187
  5. 15. / The director of security maintains relationships with law enforcement(police)...etc.pg190
  6. 21. / based on the emergency response plan, determine what needs to be purchased and acquired, and then store these items.pg196
  7. 22. / human trafficking is a form of modern-day slavery. It includes the force, fraud, or coercion to labor or commercial s*x.pg189
  8. 25. / the security officer(loss prevention officer) has multiple responsible and is the "boots on the ground".pg188
  9. 26. / create an emergency response plan.pg196
  10. 32. / is responsible for handling daily operations in the hotel as well as any emergency situations that arise.pg195
  11. 33. / as the department head, the security manager(director of security) over...pg188
  12. 35. / can be defined as having an understanding of what is going on around you.pg188
  13. 37. / conduct a practice run of the emergency response plan to make employees comfortable.pg197
  14. 39. / a comprehensive report that addresses.pg188
  15. 40. / one reason lodging properties are allowed to refuse service to guest is if guests are intoxicated.pg186
Down
  1. 1. / is typically used by guestroom attendants.pg192
  2. 2. / details the emergency procedures designed to maintain safety of guest, employees ad the property.pg191
  3. 3. / means that you have a legal duty to act in the way that an ordinary, prudent, reasonable person would.pg186
  4. 6. / come from outside such as weather, active assailants, and bomb threats.pg198
  5. 7. / an innkeekper is an individual or business owner who provides overnight accommodations for guest in exchange for reasonable compensation.pg187
  6. 8. / is the secure and logical control of all keys in the hotel.pg191
  7. 9. / if a hotel dose not have a security department.pg187
  8. 11. floors, stairwells / key access also used for...pg194
  9. 13. / The security department is responsible for traininng emplayees to be prepared to hanble emergency situations.pg191
  10. 14. / is any observed behavior that could indicate crime or terrorism.pg189
  11. 16. / The security supervisor supports the security manager and the management function.pg188
  12. 17. / are something that happen in the hotel like a gas leak or water damage.pg198
  13. 18. / review the response, identify any gaps, and make improvements to respond more efficiantly in future emergency situations.pg197
  14. 19. / allows access into all of the door locks of the hotel.pg192
  15. 20. / include monitoring keys, surveillance, and awareness of pretinent technological advance.pg191
  16. 23. / Usually, keys given to employees are metal keys. these should be audited on a regular basis.pg193
  17. 24. / is failure to act in a safe manner.pg186
  18. 27. / is typically used by inspector.pg192
  19. 28. / addresses ensuring the safety and security of the hotel and its guest preventing problem from occurring.pg190
  20. 29. / is a specifically encoded key, typically used by the bell attendant to handle a luggage pull.pg192
  21. 30. / may be carried by housekeeping, maintenance, and security personnel.pg194
  22. 31. / refers to being responsible for the actions or the condition of an establishment.pg186
  23. 34. / are well known for having highly sophisticated security technology.pg194
  24. 36. / alert guests to potential hazards, such as wet floors.pg187
  25. 38. / Ensure every employee knows how to follow the emergency response plan during an emergercy.pg197