Sales

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Across
  1. 6. salesperson makes a comment towards a product the customer is interested in
  2. 7. Method in which a salesperson welcomes the customer into the store
  3. 8. Words that the average customer can understand
  4. 9. Brings objection back to the customer as a selling point
  5. 10. Document that lists common objections and the possible responses to them
Down
  1. 1. Recommending a different product to satisfy a customer's needs
  2. 2. Using a previous customer to speak on behalf of a product
  3. 3. Method in which the salesperson asks the customer if they need assistance
  4. 4. Restate something in a different way
  5. 5. Salesperson acknowledges objections but offsets them with other features and benefits