Sales terms

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Across
  1. 3. A concern or barrier raised by a prospect that inhibits or prevents them from making a purchase.
  2. 4. The specific group of people or businesses that a product or service is intended to appeal to and serve.
  3. 6. A visual representation of the sales process, showing the progression of prospects from initial contact to closing the sale.
  4. 8. The predetermined sales target or goal that a salesperson is expected to achieve within a specific period.
  5. 9. Additional features, benefits, or services that are provided to customers to enhance the perceived value of a product or service.
  6. 10. handling Addressing and resolving concerns or objections raised by prospects to overcome barriers to the sale.
  7. 12. A financial incentive or percentage of the sales revenue that a salesperson receives as compensation for achieving or exceeding sales targets.
  8. 13. The period of time it takes from initial contact with a prospect to closing the sale, including all stages and interactions.
  9. 14. The unique combination of benefits and value that a product or service offers to customers compared to competitors.
  10. 17. The practice of encouraging a customer to purchase a more expensive or additional product or service than originally intended.
  11. 18. Assessing the suitability and potential of a prospect to determine if they meet the criteria for becoming a customer.
  12. 19. A visual representation of the buyer's journey, illustrating the stages a prospect goes through from initial awareness to becoming a customer.
  13. 20. The process of identifying potential customers or leads for a product or service.
Down
  1. 1. Establishing and nurturing long-term connections with customers based on trust, rapport, and mutual understanding.
  2. 2. Making unsolicited calls to potential customers who have not expressed prior interest in the product or service being offered.
  3. 5. The process of identifying and attracting potential customers who have expressed interest in a product or service.
  4. 7. The act of contacting a prospect or customer after an initial interaction to maintain engagement and nurture the relationship.
  5. 10. The state of a product or service becoming outdated or no longer relevant due to technological advancements or changing market demands.
  6. 11. Offering complementary or related products or services to a customer who has already made a purchase.
  7. 15. When an existing customer recommends or refers a new prospect or lead to a salesperson or company.
  8. 16. The final stage of the sales process, where the salesperson seeks to secure a commitment from the prospect to make a purchase.