Salesforce crossword

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Across
  1. 1. A test environment which is used to develop/test new features
  2. 3. Place to store a value like name or address
  3. 4. Customized summary of data to analyze
  4. 6. Mark _______ cofounder, chairman and CEO of salesforce.com
  5. 9. Name of our super user team
  6. 10. Salesforce's most famous mascot, an astronaut
  7. 13. Customer Relationship Management (acronym)
  8. 15. Track resolution of issues with customers
  9. 17. Outgoing core
  10. 18. Subject Matter Expert (acronym)
  11. 19. Visual representation of the data
Down
  1. 2. Name of the largest annual Salesforce conference
  2. 5. Sending a customer to business partner
  3. 7. Deal in progress
  4. 8. Can be personal or business
  5. 11. Number one CRM Software
  6. 12. Salesforce's learning platform
  7. 14. Log communication with customers or prospects
  8. 16. Incoming core