SAP

2. vivo Within the Body; Siemens Healthcare Business which supports diagnostic imaging performed directly on the patient, sometimes involving surgical procedures or injection of radiographic material.
4. Single Photon Emission Computed Tomography - nuclear medicine imaging aligned with MI modality
6. Uninterruptible Power Supply ; United Postal Service (UPS)
8. SAP code for Medical Maintenance - "MM" notification type used for system maintance / PMs
10. Picture Archiving Communication System (Syngo offering)
12. Magnetic Resonance - Siemens Healthineers Business Line (BL)
13. Please Dispatch Field Engineer (ticketing system abbreviation)
15. Digital Imaging & Communications in Medicine - the standard for electronic communications of records
17. College of American Pathologists: national professional society of pathologists in the USA; principle laboratory accrediting organization & major supplier of proficiency testing programs
19. Process Owner; Purchase Order number
21. Field Service Engineer - same as CSE / FSR

1. Dispatch (task)
3. Effect Code
4. Systems, Applications & Products - daa collection and processing system used to manage and control business operations. P40 is used in US/CAN.
5. Time & Material (Billing)
7. Smart Remote Services -- IT interface to device
8. Magnetic Resonance - Siemens Healthineers Business Line (BL)
9. Program in which device at customer location provides an alert to HP Openview, triggering a GSMS incident based on severity. Guardian support staff in the RSC monitor these events per contract and notify customer/provide remote support as needed.
11. Customer Service Engineer
13. Problem Management - all complaint tickets begin with PM (i.e. PM1234567) ; Preventive Maintenance; Project Manager/Management
14. Functional Location - number associated with a particular Siemens equipment
16. Customer Care Center
18. Principle Coverage Period
20. Overflow (customer call going to 'overflow' - CCC)
22. Siemens Healthineers