Sarah Shum crossword

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Across
  1. 3. managersthe airline flight crew and is responsible for making all necessary decisions
  2. 4. works at boarding gate duties may include making boarding annoucements
  3. 7. the same as air frame technicians
  4. 9. ensures the safe and quick turnaround of an aircraft. make sure that its cleaned
  5. 11. load and unload baggage and other cargo
Down
  1. 1. duties include selling tickets,assigning seat for passengers and rebooking passengers
  2. 2. look after the needs of passengers who see them chiefly as providers of customer service
  3. 5. supervises the cabin crew team managing on flight service
  4. 6. duties include ticket sales,assisting customers with checkin,monitoring baggage areas
  5. 8. planttechnicians maintain and repair aircraft
  6. 10. same as baggage handlers