Security Verification
Across
- 1. This position in a religious organization has no restrictions.
- 5. Progressive ________ can be verified by giving their 10 digit phone number and first and last name.
- 8. How many security verification requirements are needed to verify a policy.
- 11. Can only verify policy information required to complete the sale or lease of vehicle.
- 13. One of two non-primary requestors that can update their own information.
- 17. If the caller asks for _______ information unrelated to the policy, we do not need to verify.
- 18. What is your _______ in the company?
- 19. Can make any request except to reinstate the policy.
Down
- 2. Who provides roadside assistance?
- 3. The top dog in a company (also has no restrictions)
- 4. Left on policy so a normally unauthorized person can make changes
- 6. After verifying an insured, we should check what?
- 7. If VIN is acceptable as verification, how many last digits must be verified?
- 9. The Text "Caller has been _____" will appear if automated authentication is completed.
- 10. Can only update their MVR or DLN.
- 12. What kind of permission is needed for a religious organization representative to reinstate a policy?
- 14. One of two non-primary requestors that can update their own information.
- 15. If you receive a call from this agent account, you must transfer.
- 16. Can access any information from direct policy, but only limited information from agency policy