Service Crossword

123456789101112
Across
  1. 4. Enabled with 08 code 3820
  2. 5. Net profit target for 2020: _____ million pounds
  3. 7. Arena's partner for 25 years
  4. 9. Hard Drive part number
  5. 10. "I will order the parts and _____ _____ will contact you with a date"
  6. 12. Tool used to fix kyocera printer dev units
Down
  1. 1. Before setting off to your next call
  2. 2. How service affects organic growth: customer ______
  3. 3. Must be installed on every network install
  4. 6. By working smarter, we can improve our service ______
  5. 8. Name of zafire's replacement
  6. 11. "Just say..."