SERVICE CROSSWORD

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Across
  1. 3. How long a customer is in branch without getting served.
  2. 6. When a customer has a question about banking.
  3. 8. Where colleagues will sit and serve customers.
  4. 9. Somewhere a customer can withdraw cash.
Down
  1. 1. Self service that deposits money.
  2. 2. When a customer feels appreciated and respected during their visit.
  3. 4. When a customer doesn't find it hard to bank with us.
  4. 5. Cash Where majority business customers will do their banking in branch.
  5. 7. When a customer gets seen right away.