SERVICE EXCELLENCE

12345
Across
  1. 2. WORK THAT IS DONE TO SERVE OR PROVIDE SERVICE TO ANOTHER PERSON
  2. 5. OUTSTANDING SERVICE PROVIDED TO A CUSTOMER
Down
  1. 1. SERVICE PROVIDED TO MEET THE NEEDS OF CUSTOMERS
  2. 3. SOMETHING YOU CANNOT TOUCH OR SEE
  3. 4. SOMETHING YOU CAN TOUCH AND SEE