Service Excellence

12345678910
Across
  1. 5. Synonym of Correct
  2. 7. _____________ is Power
  3. 8. Take ___________ of the work that you do
  4. 9. Stepping into someone else's shoes
  5. 10. Opposite of Rude
Down
  1. 1. Give a Correct ___________ to the customer
  2. 2. Have a __________ Oriented Approach
  3. 3. ____________ intently to what the customer has to say
  4. 4. A __________ in need is a _________ indeed
  5. 6. Offer options and ______________ to the customer