service selection

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Across
  1. 3. Service … one of the aspects in service triangle
  2. 5. Service … how service will be taken to the customer. Contains process, staff, facilities
  3. 6. Example of internal service
  4. 9. … priorities, highlight of service strategy
  5. 12. Document that shows sequence of assembly
Down
  1. 1. Document that shows design of subassemblies
  2. 2. Customer goes to service provider in … based services
  3. 4. One of the points to be documented in service blueprint
  4. 7. Most dominant issue is service org design
  5. 8. Service … contains all elements of service being delivered
  6. 10. Service provided at customer location in ... based services
  7. 11. Operation and … sheet another tool in process flow design