Service Week 2025

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Across
  1. 1. Understand that it's not personal
  2. 2. The 2nd R in "the Three R's"
  3. 5. Members always come _______!
  4. 8. Read your emails _______ times a day
  5. 9. Communicate with management about frustrations or concerns, DO NOT _____
  6. 12. Feature -a _____ of the product or service
  7. 14. Look on
  8. 16. We will ______look for opportunities that will enhance our ability to serve our members
  9. 17. The value of the feature to the member
  10. 18. One of the 3 F's
Down
  1. 1. Address members by ______
  2. 3. It's up to you to _____
  3. 4. ______ use our products and services
  4. 6. Ask for help rather than providing ____ info
  5. 7. Must be open & checked constantly
  6. 10. Answer _____ within three rings
  7. 11. _______is a choice and yours is contagious
  8. 13. JCU was established in what month?
  9. 15. Be _____ offer solutions
  10. 16. "Do the best you can until you know better"