Services Australia

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Across
  1. 2. when a customer travels overseas
  2. 6. Our policies and procedure guide
  3. 7. customer receives each fortnight
  4. 9. when customer has been overpaid
  5. 11. Quality check in PD
  6. 12. What you can transfer your super into
  7. 13. Customer owned items
  8. 14. Digital assistant
  9. 15. when a person can discuss on behalf of customer
Down
  1. 1. Authenticating a customer
  2. 3. A person we can use to help with calls
  3. 4. When a customer is not satisfied
  4. 5. what happens when you do not respond to an RFI
  5. 8. most income support customers have to do this fortnightly
  6. 10. What is payment when Services Australia holds a caveat over your property