SF Admin Exam - Sunday Crossword - Object Manger, Lightning App, Sales, and Marketing - CWP#10

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Across
  1. 2. These are used to store info about contractual agreements between the company and customer
  2. 3. When a lead is _____ an account and contact are created automatically with the option of creating an opportunity
  3. 4. Unlike a Roll-up summary, this can be used on both master/detail relationships and lookup relationships
  4. 5. Lead _____ Rules automatically delegate leads to users or queues based on criteria that you set
  5. 6. This type of relationship links objects together so that users can see related items from another object, or even the same object
  6. 8. A “_____ Value Set” is used to insert the same picklist set across multiple objects or multiple fields
  7. 11. In SF, the ____ _______ is the collection of objects and fields in an App
  8. 15. Compared to a spreadsheet, this core feature of Salesforce is like the columns of the spreadsheet
  9. 16. This type of Lead Scoring uses AI to score leads based on a company’s successful conversion patterns
  10. 18. These are like guided walkthroughs to the user that capture the lifecycle of standard objects
  11. 20. This type of object CANNOT be deleted
  12. 21. Credit can be shared among Team Members using Opportunity _______
  13. 23. This type of object CAN be deleted
  14. 24. This is a predefined list of values that can be custom or a global value set
  15. 25. In this type of picklist, if a value doesn’t match the picklist, it can be added to the record but it will not be added to the picklist values
  16. 27. Compared to a spreadsheet, this core feature of Salesforce is like the tab of the spreadsheet
  17. 29. This type of lookup relationship is used to connect two external objects outside of SF
  18. 30. There are two types of Product _____: Revenue (multiple payments for one product) and Quantity (one payment for multiple products)
  19. 33. This is a way of predicting future revenue based on opportunity values and opportunity stages
  20. 36. This type of lookup relationship is used when an object in SF is related to an object outside of SF
  21. 38. These type of Alerts Automatically email users whenever an opportunity reaches a threshold of amount and probability (2 words)
  22. 39. You can create a ____-_____ summary field to display a value in a master record based on the values of fields in a detail record (2 words)
  23. 40. “Controlled by ______”: A user can perform an action on an object based on whether he or she can perform that same action on the record associated with it.
  24. 41. “Public Read/Write/_____”: All users can view, edit, transfer, and report on all records (This feature is only available for cases or leads)
  25. 45. A way for multiple users to work on one opportunity together (2 words)
  26. 49. These contain the prices that products should be sold for (2 words)
  27. 51. This type of lookup relationship can be used to create a lookup field for the User object only
  28. 52. These are used to track the fulfillment of products and services
  29. 53. “Public ____ _____”: All users can view, edit, and report on all records (2 words)
  30. 55. A user’s ________ record type is specified in the user’s Profile
  31. 57. In this type of picklist, the values in one picklist are filtered by the values in another picklist or checkbox
  32. 58. These show more in-depth sales information and can be created as a PDF to send to customers
  33. 59. In this type of picklist, only the values that are defined can be used in the record when saving or importing
Down
  1. 1. These determine the fields that users are able to see on the page; they do not control picklist values (2 words)
  2. 4. “Public ___ ____”: All users can view, edit, transfer, delete, and report on all records. Only available for campaigns (2 words)
  3. 7. This type of relationship is a tight relationship between objects wherein the parent object controls the child object (2 words)
  4. 9. These are potential customers who do not exist in the Org yet as an Account or Contact
  5. 10. Campaign ______ are Leads or Contacts associated with campaigns
  6. 12. In this type of picklist, more than one value can be selected (2 words)
  7. 13. Leads can be owned by ______ or Queues
  8. 14. Used to specify the dates and times when customer support is unavailable
  9. 17. Compared to a spreadsheet, this core feature of Salesforce is like the rows of the spreadsheet
  10. 18. A Business ______ is used to display different picklist values based on the user’s profile or record type (ex. Sales, Lead, Cases, Solutions)
  11. 19. Deleted Field history is stored in the recycling bin for this number of days
  12. 22. These are used to divide the revenue credit for opportunities across multiple members of a team
  13. 26. “Public ____ ____”: All users can view and report on records but not edit them (2 words)
  14. 28. Only the record owner, and users above that role in the hierarchy, can view, edit, and report on those records.
  15. 31. This standard object allows a company to measure marketing efforts
  16. 32. This object is used to track sales in Salesforce
  17. 34. These are used to provide different users with different Picklist Values, Page Layouts, Fields and Business Processes for a custom or standard object (2 words)
  18. 35. When adding custom objects be sure to add the object to the ____ in Lightning App; otherwise you will not be able to see it.
  19. 37. On this “Information” page in Setup you will find fiscal info, data usage, licenses, local settings, org ID, etc.
  20. 42. This feature allows you to add a form on any website that then creates a Lead Record in Salesforce (3 words)
  21. 43. This type of profile cannot be edited, but it can be cloned and then edited.
  22. 44. These are holding areas for leads until they’re assigned to a specific owner
  23. 46. Campaign ______ is used to track the impact of campaigns on Opportunities
  24. 47. Contact ______ are used to relate contacts with Opportunities
  25. 48. These determine which business processes, page layouts, fields and picklist values a user can access (2 words)
  26. 50. This type of lookup relationship can be used to lookup information within the same object
  27. 54. These specify the hours that the Support Team is available to customers (2 words)
  28. 56. This type of object is an intermediary used to create a many-to-many relationship between two objects