ShowingTime 2

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Across
  1. 4. The sequence or list of calls, chats, or tickets waiting to be handled by ShowingTime Support.
  2. 6. Approvals sent by sellers or listing agents to authorize a showing request.
  3. 9. the phone system used by ShowingTime Support agents to manage, route, and record customer service calls efficiently.
  4. 10. User settings controlling who can view, modify, or approve showing activity on a listing.
  5. 12. A secure, authorized device containing property keys, accessible only to verified showing agents.
Down
  1. 1. Post-showing comments or evaluations provided by buyer’s agents and shared with listing agents or sellers.
  2. 2. The process of changing a showing appointment to a new time or date.
  3. 3. Schedule property showings between real estate agents and sellers, coordinated via the ShowingTime platform.
  4. 5. Customer Relationship Management system used to track agent or client interactions.
  5. 7. Automated alerts (via text, email, or app) informing users about appointment activity or updates.
  6. 8. A property entered into the MLS that can be managed, scheduled, and tracked using ShowingTime tools.
  7. 11. The process of routing complex or unresolved support cases to higher-level specialists or supervisors.