Skill Builder

123456789101112131415161718192021222324
Across
  1. 5. WHAT IS THE TERM FOR TRANSFERING A PHONE NUMBER FROM ONE SERVICE PROVIDER TO ANOTHER
  2. 8. WOULD BE USED IF THE CUSTOMER IS TRAVELING ABROAD
  3. 9. SHOULD BE PROCESSED BY TIER 2 AFTER COMPLETING TIER 1 TRG
  4. 10. ALLOWS THE CUSTOMER TO CUSTOM CREATE THE PLAN THAT FITS THEIR NEEDS
  5. 12. CAN SHOW YOU THE DIFFERENCE BETWEEN US AND ANOTHER SERVICE PROVIDER
  6. 14. EFT IS AN ACRONYMS FOR WHAT
  7. 16. WHAT PROCESS ENSURES VZW HANDLES ALL PORT REQUESTS REQUIRING CUSTOMER ACTION IN A CONSISTENT TIMELY AND EFFICENT MANNER
  8. 17. LOCATED WITHIN THE BILLING TAB THIS HYPERLINK WILL ALLOW YOU TO CREATE A PTP FOR THE CUSTOMER
  9. 18. ON THE OVERVIEW TAB BENEFICIAL COST SAVING OPPORTUNITIES WOULD APPEAR AS WHAT
  10. 20. SHOULD BE USED WHEN LOOKING TO COMPARE DEVICES
  11. 21. IF YOU ARE HAVING ISSUES WITH YOUR SYSTEM WHAT TYPE OF TICKET WOULD NEED TO BE FILED
  12. 23. Ost 361641 OFFERS $100 OFF OF WHAT TYPE OF SELECT DEVICES
Down
  1. 1. USED TO CONNECT OUR CUSTOMERS TO THE NETWORK VIA WIFI
  2. 2. YOU CAN CREATE AN INCIDENT FOR A SWITCH ORDER AFTER HOW LONG
  3. 3. TO CREATE A SUBLEVEL ACCOUNT WHAT OPTION UNDER THE DEVICES TAB WOULD YOU USE
  4. 4. WOULD BE USED WHEN ASSISTING A CUSTOMER WITH A DISCONNECT INQUIRY
  5. 6. IN MYSOURCE THE LINK YOU WOULD USE TO SHARE YOUR IDEAS AND QUESTIONS WOULD BE WHAT
  6. 7. THE PERFECT DEVICE FOR A CHILD WHO IS NOT READY FOR A PHONE
  7. 11. VERIZONS NEW PREPAID OPTION
  8. 13. A FEATURE THAT ALLOWS YOU TO QUICKLY TYPE IN THE INFORMATION YOU NEED TO SEARCH WITHIN ACSS
  9. 15. THIS HYPERLINK IS USED TO VIEW THE SIMOTA PROGRAMMING STATE
  10. 19. PHONECLAIM.COM IS OWNED BY WHAT COMPANY TO FILE AN INSURANCE CLAIM
  11. 22. THE CUSTOMER HAS AN ACTIVE AGREEMENT TO FINANCE THEIR DEVICE IS ALSO KNOWN AS WHAT THREE LETTER ABBREVIATION
  12. 24. SHOWS YOU IMPORTANT NOTIFICATIONS IN ACSS WHEN ASSISTING A CUSTOMER