Small Business Fraud

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Across
  1. 2. the time period between billing statements
  2. 3. reoccurring payment taken by system after initial agreement
  3. 4. a concern or grievance regarding a bank product, service, or employee conduct
  4. 8. accessible way to view/make account changes on own personal device
  5. 10. amount customer has access to spend
  6. 11. ASR meaning ?
  7. 14. the date the payment is owed to account
  8. 15. billing type where card is billed directly
  9. 16. alerts that can be set up to notify customer of late payment
Down
  1. 1. bank gets notice of breach of information , card is stolen by third parties
  2. 5. account number is billed instead of individual card
  3. 6. payment taken with automated service
  4. 7. customer wants to review charges from beginning of year, what would you send out ?
  5. 9. piece of information that has to be verified before sending out statements
  6. 12. system to locate transactions, dates and/or times in real time
  7. 13. system used to complete majority of account maintenance, ASR is in this application