smrtPhone 2024

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Across
  1. 5. Message communication
  2. 6. Salesforce SMS display
  3. 8. Multiple account tool
  4. 11. Pro hand-off
  5. 14. Put here after typing STOP
  6. 15. Where James Bond and telecom meet
  7. 17. Message caller hears first
  8. 21. DNI, for long
  9. 23. Second CRM integration
  10. 24. REISift CEO last name
  11. 25. Listen, Whisper, ...
  12. 27. canned ham or an unwanted caller
  13. 29. Where you find the meeting link
  14. 30. She who shall not be named
  15. 31. Sits in seat
  16. 32. What agents do when they are tired
  17. 33. Voice communication
  18. 34. Organized group of users
  19. 37. Complete evidence of conversation
  20. 38. Analyze your KPIs
  21. 40. Granular access
  22. 43. Waiting for chat reply
  23. 44. Better display for Liviu's eyes
Down
  1. 1. Zoom replacement
  2. 2. Not receiving calls
  3. 3. Agent not making calls
  4. 4. Use same number as last time
  5. 7. Security layer
  6. 9. Left Main Leader
  7. 10. smrtPhone on-the-go
  8. 12. Inbound building block
  9. 13. Extension Browser dialer
  10. 16. Mad clients demand this
  11. 18. How the data is shared
  12. 19. Find plugins here
  13. 20. Helps organize phone numbers
  14. 22. Needed for inbound
  15. 26. Signs up for a smrtPhone account
  16. 28. Not monthly
  17. 33. smrtDialer configuration
  18. 35. Keeps credit balance positive
  19. 36. Chat portal
  20. 38. Better name for Dial Timeout
  21. 39. Governs consent laws
  22. 41. Processes payments
  23. 42. Display name