Social Media Marketing

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Across
  1. 2. To use or enjoy something with other people
  2. 5. A form of engagement on social media
  3. 6. A group of people to which a product is aimed
  4. 10. The level of interaction between a brand and customers
  5. 11. When you choose to see what someone posts online
  6. 12. To discuss or examine a question often publicly by presenting and considering arguments on both sides
Down
  1. 1. A way to communicate via a smartphone or webcam
  2. 3. (n) The number of potential customers who see an advert
  3. 4. To be in communication with one person or a group
  4. 5. A consumer interested in what a company has to offer
  5. 7. Websites or applications that allow users to create and share content or to participate in social networking
  6. 8. (v) Interact with others to exchange information and develop professional or social contacts
  7. 9. A new method, idea, product, etc