Social Work Key Terms

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Across
  1. 3. fatigue, stress resulting from working with those who have experienced trauma; symptoms include apathy, exhaustion, and powerlessness
  2. 6. bargaining, the process by which unionized employees and their employers negotiate about working conditions, salaries, benefits, and more
  3. 9. therapeutic technique of calling attention to distorted thinking or behaviors so that they can be addressed
  4. 12. information, records or documents associated with the client that are used in the problem-solving process
  5. 14. payment structure used with insurance companies; provider or facility is paid a fixed amount for each person
  6. 15. self-monitoring, form of data gathering in which clients are asked to systematically observe and record specific targets such as their own thoughts, emotions, body feelings, and behaviors
  7. 17. distortions, inaccurate, irrational views of reality which may assist with coping but are unhealthy; often addressed in cognitive behavioral therapy
  8. 20. usually time-limited work or guidance provided due to specialized expertise; advice does not have to be followed
  9. 22. communication, verbal and nonverbal language and actions provide consistent messages; important for emotional connection
  10. 23. therapy (CBT), therapeutic approach that focuses on identifying and changing negative thoughts and behaviors to improve mental health
Down
  1. 1. occurring at the same time, such as having a psychological and medical problem simultaneously; also called co-occurring
  2. 2. to act for the benefit of others; moral obligation of helping professionals to do no harm and act in the best interest of others
  3. 4. development, focus on enhancing social bonds between and increasing leadership skills of residents, and revitalizing local geographic areas
  4. 5. not damaging or threatening to life; often used to describe growths that are not cancerous
  5. 7. violation, harmful or potentially harmful deviation from established professional standards; often involves exploitation
  6. 8. legal permission for something to happen or agreement to do something; must be given by someone authorized to make decisions
  7. 9. consolidation of power or functions within an organization; associated with bureaucracy and a “top down” approach
  8. 10. disobedience, nonviolent opposition or protest aimed at making government change; can include refusing to obey certain laws
  9. 11. dissonance, holding two beliefs, values, or attitudes that contradict each other; can cause mental discomfort and psychological stress
  10. 13. resolution, informal or formal process that two or more parties use to find an acceptable solution to a dispute
  11. 16. therapy, partners in a relationship or members of a family are treated together in joint sessions
  12. 18. area, geographic area which defines who are eligible for a service or benefit if they meet additional admission requirements
  13. 19. questioning, soliciting information which requires choice from a limited number of options; used to structure assessment
  14. 20. long standing; persisting for a long time or reoccurring; continual
  15. 21. building, intervention aimed at enhancing the abilities or resources of an individual, group, organization, or community