SPARKS

3. / shown to relatives by individuals in a position of authority such as CEO’s, managers or supervisors.
4. / Vroom's theory
6. / The process of discussion with a view to mutual settlement
7. / The approach to managing people and their performance
13. / An evaluator error that occurs when an evaluator appraises an employee high or low on many or all criteria because of one criterion.
15. / Degree of difficulty in replacing the job holder.
17. / unofficial industrial action.
18. / Acknowledgement of employees performance or achievements.
21. / the state of having inconsistent thoughts, beliefs, or attitudes, especially as relating to behavioural decisions and attitude change.
23. / Herzberg ______ factor theory
24. / people
25. / The favoring of one group of people to the detriment of others.
27. / A one-to-one process between an outside trainer and an employee
28. / Theory of performance
29. / you

1. factors / factors in a job whose presence doesn't motivate but absence leaves them dissatisfied
2. / The business practice of hiring a party outside a company
5. / understanding how culture affects behavior
8. / Describes changes in the work force resulting from voluntary or involuntary resignations.
9. / sometimes called Emotional Stability
10. / mind and behaviour
11. / A complaint brought by one party to an employment contract against another party.
12. / a level in hierarchy of needs pyramid
14. / The process of taking control over another corporation by purchasing.
16. / The act of enlisting people for job
19. / The knowledge, skills and abilities required to perform a specific task or function
20. / encouragement
22. / Self-perceived talents and values guiding a person to make his/her career decisions.
26. / Disciplinary action resulting in an employee being sent home without pay for a specified period of time.