Specialty
Across
- 2. Who can request a copy of the RCE?
- 4. Name one state foremost classic ACV home owners insurance is NOT available in and starts with the letter M?
- 7. How many states is foremost classic ACV home owners insurance is NOT available in?
- 8. If a customer calls in to make a payment,what is the first option that should be offered?
- 9. How many pieces of information do you verify with a customer when doing a name search?
- 10. Name one thing you need to make a payment through the secure line.
- 11. Apart from foremost star,how can an agent make a payment?
- 14. I am a customer and I want to update my payment method,where do I go?
- 15. how many payment options are available for a customer?
- 16. How many dwelling fire one policies are there?
Down
- 1. Where do we send a customer to make a payment if they do not have an email address?
- 3. Which contact can be verified but cannot make any changes to a policy?
- 5. Customer provides their name and policy number however the SSN is not available and the DOB is listed,what is the additional piece of information that can be verified?
- 6. Where do we transfer usaa customers to?
- 9. In ki32,which key do you hit twice to issue a refund?
- 11. Who can make a payment on a policy?
- 12. who can set up EFT with a card?
- 13. If there is no SSN and the DOB is incorrect or unavailable,what piece of information can it be replaced with?