SS-F World FM Day Crossword Challenge

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Across
  1. 3. High standards of service
  2. 4. Plant, tools, and machinery
  3. 5. Hygiene and presentation
  4. 6. Power use and management
  5. 9. Professionalism and pride in FM work
  6. 11. Occupant wellbeing
  7. 12. Day-to-day running of a building
  8. 14. Building or space managed by FM teams
  9. 18. Conservation and management
  10. 19. Timely action and service delivery
  11. 25. Maximizing return on facilities investment
  12. 26. Maintenance management software
  13. 27. Functional and productive spaces
  14. 28. Strategic and operational foresight
  15. 29. Integrated building components
  16. 31. Goal of reducing energy and costs
Down
  1. 1. Electricity, water, gas and other essential services
  2. 2. Ability to recover and adapt
  3. 7. Environmentally responsible practices
  4. 8. Smarter ways of working
  5. 10. Material targeted for reduction in sustainability
  6. 13. Informed decision‑making
  7. 15. Core feature of healthy indoor environments
  8. 16. Managing assets from install to renewal
  9. 17. Oversight of systems and services
  10. 20. Space use and planning
  11. 21. Enabling core business functions
  12. 22. Cost control and value for money
  13. 23. Inclusive and safe entry
  14. 24. Building Management System
  15. 29. Customer‑focused support
  16. 30. Long‑term environmental stewardship