SSC Celebrate Customer Service 2022

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Across
  1. 2. being observant
  2. 3. give ear
  3. 6. something we do when it's a manageable day
  4. 9. the imparting or interchange of thoughts, opinions, or information by speech, writing, or signs
  5. 10. the ability to adjust to different condition or circumstances
Down
  1. 1. something to have when dealing with an escalation
  2. 4. being kind and helpful
  3. 5. the ability to bend easily or without breaking
  4. 7. the ability to feel what others are feeling
  5. 8. full trust