stages of customer service
Across
- 4. AFTER THE PURCHASE, IT IS IMPORTANT TO FOLLOW UP WITH CUSTOMERS.
- 6. the customer evaluates different options.
Down
- 1. WHEN THE CUSTOMER DECIDES TO BUY A SERVICE OR PRODUCT.
- 2. The first stage is when the customer becomes aware of a company or service.
- 3. the customer uses the service or product they purchased.
- 5. Building long-term relationships with customers is the focus of the loyalty stage.