Strategies for effective emails

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Across
  1. 1. The belief that something is going to happen based on probability.
  2. 6. A means of solving a problem.
  3. 7. Before sending an email, you should ... the email.
  4. 8. This makes the text less dense to read.
  5. 9. Describes the background or context of the email.
  6. 10. The P in PAT stands for ...
  7. 13. The K in LINK stands for ...
  8. 14. The acronym used to remember how to structure an email.
Down
  1. 2. Your state of mind requiring you to wait before sending an email.
  2. 3. The colorful sticky paper to put in the corner of the computer screen.
  3. 4. The country that won the opening game of the World Cup.
  4. 5. The "dot" at the end of an email.
  5. 7. A firm decision to do or not to do something.
  6. 11. Refers to colleagues inside the organization
  7. 12. These help the reader to catch the main points of an email at a glance.