sunyanji maketing audit

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Across
  1. 3. What analysis method assesses the financial performance of marketing?
  2. 6. Which metric indicates a brand’s reach in its market?
  3. 8. (Customer Relationship Management) Which system collects and organizes customer data for analysis?
  4. 10. What term refers to how a brand is perceived in the market?
  5. 14. What is the term for the target market of a brand?
  6. 17. What term refers to the consistency of a brand’s image?
  7. 18. What type of audit focuses on social media campaigns?
  8. 19. (Net Promoter Score) What metric tracks a brand's customer satisfaction levels?
  9. 20. Which analysis tool is used to identify strengths and weaknesses?
Down
  1. 1. What key indicator tracks the retention of existing customers?
  2. 2. What is the term for examining sales trends over time?
  3. 4. What method involves assessing the pricing strategy’s impact?
  4. 5. What is the practice of analyzing competitors’ strategies?
  5. 7. What is the primary goal of a marketing audit?
  6. 9. What metric measures the effectiveness of marketing campaigns?
  7. 11. What metric evaluates the growth rate of a business over time?
  8. 12. (Customer Acquisition Cost) What do you call the costs involved in acquiring customers?
  9. 13. What process helps identify new customer segments?
  10. 15. Which channel directly connects a brand to consumers?
  11. 16. What type of marketing focuses on digital channels?