Swanson Puzzles!

3. To search for an item in Mozart, you would use this F-function.
7. If an item is temporarily unavailable (S-status), you would put them on the ____ ___ ___ if they would like to be contacted.
10. The order screen is also referred to as this.
11. When a customer orders an item from the ___ ___, we ask that you ULOG the customer's feedback regarding the delay.
12. This is the line option that you use to change the quantity of an item on an order.
14. This is the line option that you use to access product information on an order.
15. This is the wholesale division of SHP.

1. This is the line option that you use to delete an item off an order.
2. A discontinued item is highlighted in this color.
4. If a customer is a VIP, they get this on every order.
5. If a customer is calling to place an order, we ask for this. It's on the back of the catalog in the yellow box.
6. If an item is deemed hazardous by the Dept of Transportation, it requires ____ ___.
8. If the availablitlity field is ________, it means that the item is on backorder.
9. An F23 is an ____ ____.
10. These are account-based notes used to communicate important customer account information.
13. A set item has this under the base item.
16. If an item is being bottled, this is what you tell the customer.