Team Sriracha (2)

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Across
  1. 1. Zoetis home page
  2. 6. Which product is an Equine Sedative/Analgesic
  3. 10. System we listen to calls and see QM scores
  4. 11. Which type of Service Case should you create if customer want to speak with their aligned rep
  5. 13. Indicator on Knowledge Articles that it cannot be shared externally
  6. 14. These Petcare anti-infectives come in a roll of 112.
  7. 15. Which Zoetis product vaccinates against Leukemia Virus
  8. 16. Last Name of the Most Recent VCS Manager
  9. 17. Last name of VCS manager who used to work in Inside Sales
  10. 18. Name of KA # 1511 2024 _____ _______.
  11. 21. Customer Facing Use for KA # 1415 outside of Direct Customers
  12. 23. What does MAG stand for
  13. 24. TCode used in SAP to check Inventory Supply
  14. 28. What does CMD stand for
  15. 29. "SF" on a vaccine indicates
  16. 32. Which product is an Anti-Emetic
  17. 33. System we can review and troubleshoot Zoetis US profile
  18. 35. First 2 words of Title of KA #1599
  19. 37. Only scheduled product which needs to ship and store cold
  20. 38. Last name of VCS manager who used to work in Collections
Down
  1. 2. If a customer can dispose of expired product using Federal, State and Local Guidelines we can offer
  2. 3. Run it Like Own it is an example of
  3. 4. Which level of ZPCR 2.0 do you get 1.5x points value
  4. 5. What you would process if customer has expired product that is being sent back
  5. 7. Code: E06 on a Return Means
  6. 8. Veterinary Medical Information and Product Support
  7. 9. Which product was formerly known as CADI
  8. 12. What does "RL" stand for in ZRL
  9. 19. Order Enter System Zoetis uses
  10. 20. Which newly added canine product is part of ZPCR 2.0 for a limited time
  11. 22. Zoetis version of Salesforce (CRM) which hosts Knowledge and Service Cloud
  12. 25. Last name of VCS Manager who has a background in Diagnostics
  13. 26. Puppy Shot Vaccine
  14. 27. Sr Manager who recently celebrated 10 year anniversary
  15. 29. Which mastitis product comes both LC and DC
  16. 30. Account Identification the Zoetis Reps often use
  17. 31. Upfront Credit when Product is lost in transit
  18. 34. Which level of ZPCR 2.0 do you get 1x points value
  19. 36. Best VCS Team!