TechBot's Midnight Harvest Crossword Challenge

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Across
  1. 2. Helping customers resolve issues
  2. 7. Positive outcome achieved through effort
  3. 10. Something that requires troubleshooting
  4. 11. Taking responsibility for results
  5. 13. Positive difference created through actions
  6. 14. Gathering results from hard work
  7. 16. Process of building skills and knowledge
  8. 17. Solving a problem successfully
  9. 18. Working together toward a common goal
  10. 19. Continuous growth through education
Down
  1. 1. Iconic autumn and Halloween symbol
  2. 2. Providing assistance and support
  3. 3. Microsoft collaboration platform
  4. 4. Concentrating on priorities and goals
  5. 5. Person receiving service or assistance
  6. 6. Friendly mascot supporting learning and teamwork
  7. 8. Sharing information clearly with others
  8. 9. Guidance that helps team members improve
  9. 12. Issue requiring additional assistance
  10. 15. Information used to solve problems