Technical

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Across
  1. 1. Make memories with (6)
  2. 3. Legislation covering products purchased after Oct 2015 (3 - abbreviation)
  3. 5. Complaints logged on here (7)
  4. 8. Fix System Faults (7-4)
  5. 10. Dangerous Item (7-13)
  6. 13. New regulation to protect information held about customers (4 - abbreviation)
  7. 15. Leak of fumes (3-6)
  8. 16. On department to another (8)
  9. 18. New HR System (5)
  10. 20. Aux 14 (8)
  11. 21. Take control with (3-abbreviation)
  12. 24. Services Division (4-7)
  13. 25. Bright Idea (9)
  14. 28. Instant message (5)
  15. 29. Service Routes are here (8)
  16. 31. Wait to answer (5)
  17. 33. Business Facebook (9)
  18. 34. Portable pain relief (6)
  19. 35. Intended for one (8)
  20. 38. Storage system (5)
Down
  1. 2. Job booked using this (6)
  2. 4. Group Name (6-8)
  3. 6. Waiting for a call (12)
  4. 7. Provide Support & Coaching (3 - abbreviation)
  5. 8. Legislation covering products purchased before Oct 2015 (4 - abbreviation)
  6. 9. Given by 2nd level & managers (8)
  7. 11. Setup (12)
  8. 12. Unison (9)
  9. 14. Transfers ink to paper (7)
  10. 16. Group learning (8)
  11. 17. Installed program (8)
  12. 19. Physical component (8)
  13. 22. Alaster pops (6-5) - Annagram
  14. 23. In charge Of Staff (3 - abbreviation)
  15. 26. Username starts SC (3 - abbreviation)
  16. 27. Online teaching (9)
  17. 30. Static computer (7)
  18. 32. Needed if the booking option is not available (8)
  19. 36. Portable computer (6)
  20. 37. _ _ _ _ 5 - straight exchange (4)