Technical Crossword

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Across
  1. 2. - Gets us all talking.
  2. 5. Worth a trawl if you're stuck on a call
  3. 6. Software nobody wants.
  4. 8. - Holds scores of customer data.
  5. 11. - Needed to help a customer.
  6. 12. For all of your virtual needs.
  7. 13. Rebooting me can fix network problems.
  8. 14. - Gets hardware going the right way.
  9. 16. Never fend for themselves.
  10. 18. Troubleshooting problems.
  11. 20. Fixes a massive amount of windows problems.
Down
  1. 1. - The ultimate tool.
  2. 2. Its more than just a fruit.
  3. 3. Our giant repair center is where?
  4. 4. Makes fridges, washing machines, tablets and TV's.
  5. 7. When all else fails:
  6. 9. - Carry it with you where ever you go.
  7. 10. A drinking place for audio.
  8. 15. If TV picture breaks up or is blocky you should:
  9. 17. - Focus in on this sound solution.
  10. 19. Busy business with incentives.