Thank you, M'am

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Across
  1. 3. the capacity or power of people or things to be a compelling force on the behavior of others
  2. 5. feeling shame; distressed or embarrassed by feelings of guilt
Down
  1. 1. A variety of a language that is distinguished from other varieties of the same language by grammar and vocabulary; the speakers are also set off from others geographically.
  2. 2. used to express duty or moral obligation
  3. 4. weak and delicate.