The Algorithmic Boss

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Across
  1. 2. The state of having insecure employment or income.
  2. 6. Not able to be seen through; not transparent.
  3. 8. Given, felt, or done in return; a two-way relationship.
  4. 9. The application of typical elements of game playing to other areas of activity.
  5. 10. Excessively complicated administrative procedure.
  6. 12. A job, especially one that is temporary or that has an uncertain future.
  7. 13. Knowing everything.
  8. 15. Consisting of many separate, often disparate elements; isolated individuals.
  9. 18. Incapable of making mistakes or being wrong.
  10. 20. Control or influence (a person or situation) cleverly, unfairly, or unscrupulously.
Down
  1. 1. Close observation, especially of a suspected spy or criminal (or worker).
  2. 3. A source of help in a difficult situation; the legal right to demand a review.
  3. 4. The state or quality of achieving maximum productivity with minimum wasted effort.
  4. 5. The euphemism used by gig platforms instead of "firing."
  5. 7. Unity or agreement of feeling or action, especially among individuals with a common interest.
  6. 11. A system of control where the watcher can see everyone, but the watched see no one.
  7. 14. Based on random choice or personal whim, rather than any reason or system.
  8. 16. A system or organization in which people or groups are ranked one above the other.
  9. 17. A process or set of rules to be followed in calculations, especially by a computer.
  10. 19. Freedom from external control or influence; independence.