The Bank

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Across
  1. 3. occurs when a deposit account (e.g., checking, savings, or CD) is used to conduct fraudulent transactions
  2. 6. designed to deter money-laundering schemes used to hide the illegal cash profits of criminal activity, fund terrorism related activities, and to evade other federal requirements, such as federal tax laws
  3. 9. accounts held by fiduciaries appointed by an individual, a contract, an agency, or the court, for the purpose of administering funds belonging to others
  4. 10. defined as ensuring the maintenance and recovery of operations when confronted with adverse events such as natural disasters, technological failures, or human error
Down
  1. 1. any check drawn on a financial institution in a foreign country that is payable in that country’s currency which does not clear through a financial institution in the United States
  2. 2. any oral or written expression of dissatisfaction, whether justified or not, which alleges the client has suffered (or may suffer) the following as a result of the company's provision of (or failure to provide) a financial service
  3. 4. provides our clients with a convenient and easy way to access funds and make purchases
  4. 5. service provided by credit card issuers that allows cardholders to immediately withdraw a sum of cash, often at a high interest rate
  5. 7. request made to a financial institution to cancel a check or payment that has not yet been processed
  6. 8. document workflow system that allows Banking Centers to electronically submit paper documents to back office partners for review