The Digital Workspace: Fundamentals, Tools, and Impact of ICT

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Across
  1. 2. This specialized application is used by architects to create building plans and by fashion designers to create clothing, all with computer measurements.
  2. 5. The function of ICT that involves sending data, such as emails or electronic forms.
  3. 8. In the context of ICT in commerce, this is what you add products to before you pay on a site like Amazon.
  4. 9. The presentation software that uses a large canvas with pan-and-zoom features, making it a more visual and creative alternative to PowerPoint.
  5. 10. The three-word name for the new techniques and ideas used to make business processes simpler, faster, and more accurate.
  6. 13. The three-letter acronym for the software used by designers, architects, and engineers to create accurate, rotatable 3D models.
  7. 14. The 3-letter acronym for the digital technology that helps businesses and organizations use information.
  8. 15. Also known as M-commerce, this involves using mobile technology, like Apple Pay, to make purchases.
  9. 16. In a database, this term refers to a complete set of information about one person or item (e.g., Mr. John Doe, 123 Main St).
  10. 19. Banking This modern banking method, accessible from home in your pajamas, allows you to check balances and pay bills instantly.
  11. 21. The term for buying and selling goods and services using the internet, without visiting a physical 'bricks and mortar' store.
  12. 22. According to the lesson, the three core benefits of a business using technology are speed, accuracy, and this.
  13. 24. This three-word banking machine, often found in malls and petrol stations, allows you to withdraw funds 24/7 without going inside a bank.
Down
  1. 1. A key feature of a spreadsheet that helps a business PLAN AHEAD by using financial figures to predict future trends.
  2. 3. This type of software, like Adobe Photoshop, is used to create, alter, and manage two-dimensional images to ensure a professional brand image.
  3. 4. The three-word term for digital tools (like email and video calls) that enable verbal, visual, and written communication via satellite or fibre-optic technology.
  4. 6. This Microsoft tool is an electronic document where data is arranged in rows and columns, making it ideal for calculations and forecasting.
  5. 7. The three-word term for the computer-based system that provides managers with tools to organize and present information like sales figures and inventory levels.
  6. 11. A popular accounting software used by SMEs in the USA and Caribbean to manage payments, sales, and payroll.
  7. 12. This term describes the strategy where customers share their positive experiences with a product online, providing free advertising for the business.
  8. 17. In a database, this term refers to a single, specific piece of information, such as a customer's name or phone number.
  9. 18. Processing This traditional tool is used for creating text-based documents like memos, pamphlets, and business letters.
  10. 20. The function of ICT that involves finding and accessing stored data, like locating a customer address in seconds instead of minutes.
  11. 23. This Microsoft tool (also the name of a database system) is best for storing millions of records and creating relationships between them.