The Flow

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Across
  1. 4. Back of the net
  2. 5. Surname of our new Management Trainee, Daniel
  3. 6. Winner of the 2012-13 Premier League Customer Service
  4. 9. Thanks for making a...
  5. 13. Our company values we need to live by every day
  6. 15. Twice a year event across the whole of Wolseley
  7. 16. Starts 1st January 2014
  8. 17. First new look Drain Center & Burdens Branch
Down
  1. 1. New RKAM in Scotland (Hint - it's not John)
  2. 2. Water does it and is the name of this publication
  3. 3. Sponsors of the 2013-14 Customer Service Campaign
  4. 7. Our monthly sales campaign
  5. 8. Internal customer service measure
  6. 10. Managing Director of our new business group
  7. 11. The league we want all branches to be in
  8. 12. What we all want a Christmas
  9. 14. New phones, screens, printers and faster internet - Hurrah
  10. 17. Prize for the Christmas Collect Campaign
  11. 18. Have your...
  12. 19. The profit we make as a business