The Heart-Head-Heart Crossword Challenge

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Across
  1. 3. Image that reminds you to mix Heart and Head messages
  2. 5. This is how people see you when you communicate with Heart-Head-Heart
  3. 8. They deserve caring too
  4. 10. Who can benefit from using Heart-Head-Heart?
  5. 11. Message that relates to emotions, feelings or concerns
  6. 13. Person who feels sick and relies on you to care for them
Down
  1. 1. The opposite of not paying attention
  2. 2. Team member who relies on you every day
  3. 4. HEART messages help you ______ with other people
  4. 6. Patients and families feel a lot of this when they seek health care
  5. 7. When you acknowledge a person's feelings without judging them
  6. 9. When you experience the same feeling that someone else is having
  7. 12. Message that is about information, facts or solutions
  8. 13. When patients feel this, communicating with HEART is especially important