The Longchamp Experience

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Across
  1. 2. The ABC storytelling
  2. 6. answering client concerns
  3. 8. communication components (tone)
  4. 10. the "3 __ " technique
  5. 12. Break the ice
  6. 13. storytelling and product knowledge
Down
  1. 1. communication components (words)
  2. 3. Get to know the client needs
  3. 4. The ABC storytelling
  4. 5. offering from lower value to higher value
  5. 7. communication components (gesture)
  6. 9. The ABC storytelling
  7. 11. final step of Longchamp Experience