The People Side of Change

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Across
  1. 2. Reinforcing new behaviours over time
  2. 5. SAFETY Feeling safe to speak up
  3. 6. Opposition to change
  4. 8. Ability to affect others’ behaviour
  5. 9. The way people act
  6. 11. Conversations that question constructively
  7. 12. Leading change from the front
  8. 14. Emotional response people have to change
  9. 16. Adjusting messages for different audiences
  10. 17. Understanding others’ feelings
  11. 19. Confidence in ability to change
  12. 20. Working together across roles
Down
  1. 1. Small repeated actions that shape behaviour
  2. 3. The wider environment shaping behaviour
  3. 4. People who actively support change
  4. 7. Differences in thinking and processing
  5. 10. Process of making change stick
  6. 13. A plan for delivering change
  7. 15. Clear sharing of information
  8. 18. People affected by change