The PNC Experience Matters

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Across
  1. 2. WHAT we offer & HOW we deliver it
  2. 3. It's knowing where you stand today,& having options for tomorrow. It's about more control & less stress, being more confident in the decisions you're making & knowing where to turn for trusted guidance.
  3. 4. what we offer to all by making financial well-being achievable for all ,though an experience tailored to our customers.
  4. 5. getting to know our customers on a deeper level, & giving them the ability to do business with us when, where & how they want, we make every day just a little easier.
  5. 6. helping customers see their options in new ways, so they can make decisions with confidence
  6. 8. trusted service & support & timely information that builds customer confidence & exceeds expectations at every turn.
  7. 10. Why we exist as a company: To foster achievement & create a sense of financial well-being for all
  8. 11. by taking a personalized approach & delivering specialized capabilities, we help customers effortlessly act on the best possible decisions, wherever & whenever they want
  9. 12. by offering customers actionable insight, & providing access to the tools & expertise they need to see all their options
  10. 13. what the customer gives us in return when we deliver on our brand. Ideally they'll reward us with their changed behaviors, fees, balances, & loyalty.
Down
  1. 1. providing customers access to the right expertise, tools & solutions, we foster ease & help them meet their unique needs.
  2. 7. the 4 fundamental ways we provide an exceptional experience, tailored to each our our lines of business & segments
  3. 9. It impacts every part of our brand, differentiating us from our competition, building customer loyalty, and transforming our company.