Total Loss Crossword

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Across
  1. 3. 1st party customer
  2. 4. When a totaled vehicle is sold at auction
  3. 6. Customer chose these on their policy
  4. 9. Pursuing the at fault party for reimbursement
  5. 11. Description of value of vehicle
  6. 12. Vehicle provided while current vehicle out of service
  7. 14. Additional party listed on title if loan present
  8. 16. 3rd party customer
  9. 17. Settlement documents
  10. 18. Claim task set by a specific date
  11. 20. Description of damages
Down
  1. 1. Rental vendor
  2. 2. Claim task used for communicating within the claim
  3. 5. Another name for car
  4. 7. Amount of the vehicle
  5. 8. Company that provides vehicle evaluations
  6. 10. Proceed with ________ once customer agrees with value
  7. 13. Department that handles totaled vehicles
  8. 15. Decision on who is at fault
  9. 19. Companies we use for assistance