TQM

2. Dr. Joseph _________ Quality is Fitness for Use
4. Philip ________ Making a Wrong Decision is understandable, refusing learning is not.
6. Dr. W. Edwards ________ Plan, Do, Study, Act
9. Arrange necessary items in good order or use
11. Armand V. ____________ Quality is what the customer says it is.
12. person is one who is perceived to be constantly, regularly habitually preoccupied.
15. A time _________ person exhibits how he values the importance of time as a resource.
18. Dr. Walter A. _________ Causes of variation could be found and eliminated
19. Take out unnecessary items and dispose
20. Efferson ______________ Bawal ang Panis!

1. Frederick __________ Scientific Management
3. person does his work in a thorough, methodical manner.
5. Maintain high standard of housekeeping
7. Do things spontaneously without being told or ordered (2 words with space)
8. Dr. Genichi ____________ Cost is more important than quality but quality is the best way to reduce cost.
10. Clean your workplace
13. person is one who uses new, untried ways of doing things.
14. A person with a strong ___________ for work feels and shows much love for his work
16. Shigeo ________ The most Dangerous kind of waste is the waste we don’t recognize
17. Dr. Kaoru __________ Failure is the seed of success