TQM Principles
Across
- 1. long term commitment between 2 or more organisations
- 3. continually solicitated and monitored
- 7. process of continuous improvement in small increments
- 8. prevents back sliding of the solution
- 9. introduced hierarchy of needs
- 10. rethinking and radical redesign
Down
- 2. essential for effective team work
- 4. involves fitness for use
- 5. maintaining cleanliness over everywhere
- 6. demanding improvement strategy