Training and Developing Employees
Across
- 3. the tendency for trainees to remember best the things that they learned first
- 4. the most specific time when employees are most likely to learn
- 5. trainees learn at their own pace
- 6. avoid learning new ways of doing things
- 9. the development of capacities to perform two or more key tasks by a single employee
- 10. the capacity to rigorously assess the ideas
- 12. the use of web-based electronic programs
- 15. the process in which a skilled co-worker or supervisor explain and demonstrates the performance of a key job skills
- 16. job-relevant information
- 17. gap between expects and actual performance
Down
- 1. the process in which trainees effectively apply to their jobs knowledge
- 2. the segmentation of a particular job into important steps
- 7. a systematic four-step approach to training employees in a basic job skill
- 8. the ability to perform a job-related action
- 11. the essential element that makes or breaks the job
- 13. the tendency for people to remember best the things that they heard last
- 14. helping employees learn through supervisory observation