Training and Developing Employees

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Across
  1. 3. the tendency for trainees to remember best the things that they learned first
  2. 4. the most specific time when employees are most likely to learn
  3. 5. trainees learn at their own pace
  4. 6. avoid learning new ways of doing things
  5. 9. the development of capacities to perform two or more key tasks by a single employee
  6. 10. the capacity to rigorously assess the ideas
  7. 12. the use of web-based electronic programs
  8. 15. the process in which a skilled co-worker or supervisor explain and demonstrates the performance of a key job skills
  9. 16. job-relevant information
  10. 17. gap between expects and actual performance
Down
  1. 1. the process in which trainees effectively apply to their jobs knowledge
  2. 2. the segmentation of a particular job into important steps
  3. 7. a systematic four-step approach to training employees in a basic job skill
  4. 8. the ability to perform a job-related action
  5. 11. the essential element that makes or breaks the job
  6. 13. the tendency for people to remember best the things that they heard last
  7. 14. helping employees learn through supervisory observation