Training Day 1 Crossword

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Across
  1. 1. When we provide patients a record of their vaccinations, What we are providing is a PDF paper copy of their ____ record.
  2. 3. What would you want to create, while on the phone with a patient, before sending them into the clinic?
  3. 4. A Vax ______ Record is provided to the patient, if the patient requests, instead of a replacement CDC card. We do not replace lost cards.
  4. 6. What kind of test is a turnaround of 3 hours?
  5. 7. To find out of pocket costs of services you would click on the ____ -____ link on the main support ops page
  6. 11. If a patient is flying ______, they would need a send out test that comes back by 2pm the following day. (RT-PCR)
  7. 13. The rapid test however is a _________ test - a NAAT.
Down
  1. 1. For how to guide / manuals you would go to?
  2. 2. To find travel clearance locations and hours you would click on the blue hyperlink found in this section on the travel clearance ops page? ___-____
  3. 5. What must a patient create to go into our Urgent care locations for travel clearance?
  4. 7. For announcements and policy updates you would go to the ___ Ops page?
  5. 8. As a reminder, patients ages 12-17 must have _______ from a parent or legal guardian in order to receive the COVID-19 vaccine.
  6. 9. Patient initiated refund requests should be forwarded to the _______ team.
  7. 10. To find clinic locations and hours you would click on the _____ locations link on the main support ops page.
  8. 12. Do our clinics offer antibody testing?