Training (Lou)

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Across
  1. 4. joint federal-state health insurance program
  2. 6. when a member is missing recommended or required care
  3. 9. I feel with you
  4. 10. Attention and reflection
  5. 11. High profile target for phishing
  6. 12. anything that could cause harm by exploiting a weakness
Down
  1. 1. weakness in a system, process, or design that could be taken advantage of
  2. 2. I feel for you
  3. 3. amount you pay out of pocket before insurance starts paying
  4. 5. the split of cost between customer and insurance company
  5. 7. following someone into a secure area
  6. 8. law designed to protect the privacy and security of patient health